Case Study · VON LILIENFELD

Multi-channel e-commerce fulfillment - automated on Ubex.

Two Ubex workflows replaced hours of daily manual work for VON LILIENFELD - Wir lieben Schirme. An API-triggered flow receives Shopware orders and sends them to Amazon MCF. A cron job tracks shipments, updates Shopware, generates DHL return labels, and syncs OTTO Market.

100% automated on Ubex · powering live e-commerce operations
2Workflows
5Integrations
1Database table
100%Runs on Ubex
THE TRANSFORMATION

From manual order handling to fully automated fulfillment.

Before

Orders manually forwarded from Shopware to Amazon
Tracking numbers copied by hand between systems
OTTO Market shipments updated manually
DHL return labels generated one by one
No centralized order status tracking

After (Ubex)

Orders sent to Amazon MCF instantly via API
Tracking synced automatically every 4 hours
OTTO shipments updated with tracking + return labels
DHL return labels generated per order automatically
Every order status tracked in a central table
THE TWO WORKFLOWS

One API trigger. One cron job. Full pipeline.

API

send-order-mcf

Triggered by Shopware via API. Fetches order details, transforms the data, and creates an Amazon MCF fulfillment order.

API trigger
Fetch order
Transform data
Auth Amazon
Create MCF order
Save to DB
CRON

Tracking & shipment sync

Runs every 4 hours. Checks in-progress orders, syncs tracking from Amazon, updates Shopware, and handles OTTO + DHL.

Every 4h
Poll Amazon MCF
Route OTTO orders
Update Shopware
DHL return label
OTTO shipment
CONNECTED SERVICES

Five integrations, zero glue code.

Shopware 5

Order intake via API, status updates with tracking codes.

Amazon SP-API

OAuth2 auth, create fulfillment orders, poll shipment status.

OTTO Market

Fetch order details, post shipment confirmations with return tracking.

DHL Returns

ROPC auth, generate return shipping labels per order.

MCF Orders

Tracks order_id, otto_order_id, status, and timestamps.

This is the first time we've gone on holiday without anyone in the office or the warehouse. The workflows worked brilliantly and allowed us to continue selling through our shop and on Otto.
VON LILIENFELD - Wir lieben SchirmeE-commerce · Premium umbrellas & accessories

VON LILIENFELD's fulfillment runs on Ubex.
Yours can too.

Orders. Fulfillment. Tracking. Returns. All Ubex.

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