Case Study · Coffee Loyalty

A full-stack loyalty & rewards platform for a coffee shop - 100% on Ubex.

A coffee shop needed a complete digital loyalty system. Admin CRM to manage employees, clients, products, rewards, and bonuses. Employee interface with QR scanning to identify customers. Mobile client experience with stamp tracking, reward picking, and secure QR-based redemption with live notifications. The entire app - admin, employee, and client - built and runs on Ubex.

100% built & hosted on Ubex · serving a live coffee shop
3User roles
QRSecured
LiveNotifications
100%Runs on Ubex

From paper stamp cards to a fully digital loyalty system.

Before

Paper stamp cards that get lost, damaged, or forgotten
No way to track customer behavior or spending habits
Employees manually counting stamps and handing out rewards
No visibility into which rewards are being redeemed
Customers have no idea how close they are to a reward

After (Ubex)

Digital stamps tracked per customer - never lost
Admin sees full analytics on clients, products, and redemptions
Employees scan a QR code - stamps added instantly
Secure reward redemption with QR verification and live confirmation
Clients see their progress and pick rewards from their phone

Everything a coffee loyalty system needs.

From admin control to client mobile experience - every feature built and running on Ubex workflows and tables.

Admin CRM

Full management panel for the shop owner. Manage employees, clients, products, rewards, bonuses, and monitor all activity across the system in real time.

Employee QR scanner

Simple employee interface focused on one action: scan the client's QR code or search by email/phone to find and stamp their account. Fast and frictionless.

Client mobile interface

Clients see their stamp progress, how many stamps until their next reward, and can pick from available rewards to redeem. Fully mobile-optimized.

Stamp system

Admin configures how many stamps each product is worth. Employees give stamps based on what the client orders. Points accumulate toward configurable reward thresholds.

Reward pick & redeem

Clients browse available rewards and pick what they want. A secure QR code is generated that the employee must scan to confirm the redemption. No cheating possible.

QR-secured redemption

After the client picks rewards, a unique QR code is generated. The employee scans it, confirms the reward, and only then are points deducted. Fully tamper-proof.

Live notifications

The moment an employee confirms a reward redemption, the client receives a live notification that their reward was given and points were deducted. Instant feedback.

Client & employee management

Admin manages all users from one place. See employee activity, client history, stamp balances, and redemption logs. Full oversight of the entire operation.

Product & reward configuration

Admin defines products with their stamp values, creates reward tiers, sets bonus promotions, and adjusts the entire loyalty program without touching code.

Workflows, tables, and integrations - all inside Ubex.

The backend areas powering the platform.

AreaBuilt withWhat it handles
Stamp engineBothQR scan or manual lookup, product-based stamp calculation, balance update, transaction logging.
Reward systemBothReward catalog, threshold configuration, multi-reward picking, QR code generation for redemption.
QR verificationWorkflowUnique QR generation per redemption, employee scan validation, point deduction, reward fulfillment confirmation.
Notification engineWorkflowReal-time push notifications on reward confirmation. Live updates to client interface on stamp and balance changes.
Admin CRMBothEmployee CRUD, client database, product management, reward configuration, bonus rules, activity monitoring.
Employee interfaceBothQR scanner, manual client search by email/phone, stamp assignment, reward scan confirmation.
Client portalBothStamp balance display, progress tracker, reward catalog browsing, pick-and-redeem flow, notification center.
Analytics & logsBothTransaction history, redemption logs, employee activity tracking, product popularity, revenue insights.
We went from losing customers because they forgot their stamp cards to having regulars come back every single day just to see their progress. The QR system makes it impossible to game, and our staff loves how simple it is - just scan and go. Customers actually get excited when they're one stamp away from a reward. It turned our loyalty program from an afterthought into the reason people choose us over the coffee shop next door.
Coffee LoyaltyDigital loyalty platform · Coffee shop rewards system

Coffee Loyalty's entire platform runs on Ubex.
Yours can too.

Stamps. Rewards. QR codes. Notifications. All Ubex.

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