
A coffee shop needed a complete digital loyalty system. Admin CRM to manage employees, clients, products, rewards, and bonuses. Employee interface with QR scanning to identify customers. Mobile client experience with stamp tracking, reward picking, and secure QR-based redemption with live notifications. The entire app - admin, employee, and client - built and runs on Ubex.
From admin control to client mobile experience - every feature built and running on Ubex workflows and tables.
Full management panel for the shop owner. Manage employees, clients, products, rewards, bonuses, and monitor all activity across the system in real time.
Simple employee interface focused on one action: scan the client's QR code or search by email/phone to find and stamp their account. Fast and frictionless.
Clients see their stamp progress, how many stamps until their next reward, and can pick from available rewards to redeem. Fully mobile-optimized.
Admin configures how many stamps each product is worth. Employees give stamps based on what the client orders. Points accumulate toward configurable reward thresholds.
Clients browse available rewards and pick what they want. A secure QR code is generated that the employee must scan to confirm the redemption. No cheating possible.
After the client picks rewards, a unique QR code is generated. The employee scans it, confirms the reward, and only then are points deducted. Fully tamper-proof.
The moment an employee confirms a reward redemption, the client receives a live notification that their reward was given and points were deducted. Instant feedback.
Admin manages all users from one place. See employee activity, client history, stamp balances, and redemption logs. Full oversight of the entire operation.
Admin defines products with their stamp values, creates reward tiers, sets bonus promotions, and adjusts the entire loyalty program without touching code.
The backend areas powering the platform.
| Area | Built with | What it handles |
|---|---|---|
| Stamp engine | Both | QR scan or manual lookup, product-based stamp calculation, balance update, transaction logging. |
| Reward system | Both | Reward catalog, threshold configuration, multi-reward picking, QR code generation for redemption. |
| QR verification | Workflow | Unique QR generation per redemption, employee scan validation, point deduction, reward fulfillment confirmation. |
| Notification engine | Workflow | Real-time push notifications on reward confirmation. Live updates to client interface on stamp and balance changes. |
| Admin CRM | Both | Employee CRUD, client database, product management, reward configuration, bonus rules, activity monitoring. |
| Employee interface | Both | QR scanner, manual client search by email/phone, stamp assignment, reward scan confirmation. |
| Client portal | Both | Stamp balance display, progress tracker, reward catalog browsing, pick-and-redeem flow, notification center. |
| Analytics & logs | Both | Transaction history, redemption logs, employee activity tracking, product popularity, revenue insights. |
We went from losing customers because they forgot their stamp cards to having regulars come back every single day just to see their progress. The QR system makes it impossible to game, and our staff loves how simple it is - just scan and go. Customers actually get excited when they're one stamp away from a reward. It turned our loyalty program from an afterthought into the reason people choose us over the coffee shop next door.
Stamps. Rewards. QR codes. Notifications. All Ubex.
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